Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

    Nick B, Land Rover
    Great selection of vehicles and very friendly - Excellent service, made very easy by a very professional team.
    Scott, Nissan
    Easy and efficient - Very helpful staff which made the process easy and efficient from start to finish.
    Pat C, Suzuki
    Very impressed with the service received. The staff were friendly and helpful. The car was ready on time and all the controls explained before I left the showroom. Would recommend this garage highly.
    Dan G, Mercedes SLK
    I would like to thank everyone involved in the purchase/exchange of my SLK300. You were fast, efficient, and courteous. You really made us feel welcome and that you appreciated our business. I wish more businesses had your attitude. By the way, I love the car.
    John C, Seat
    Great value - Bought a Seat Toledo at a great price . Would definitely buy another car from West Country Cars. Staff were excellent to deal with.
    Denise C, Nissan
    Would recommend this car sales to anybody - Very good customer service, friendly, helpful and approachable. Professional in their job roles.
    Mr Crow, Mercedes
    Honestly? 10 out of 10. No kidding. The C Class Estate I purchased from WCC is precisely as described. The whole pre, pending and post sales service has been first class. Nothing has been too much trouble in terms of supporting the purchase and having kept me updated as to progress. Very highly recommended establishment; so much so that I've already asked them to look out for a SL500 for me in the summer!
    Mr Bennatto, Kia
    No pressure, friendly staff - Good Communication right from the outset on the Chat feature, all enquiries followed up. when it came to viewing the vehicle there was no pressure, and able to peruse the vehicle , and take it for a test drive, on purchasing the vehicle it was then given a service and a vehicle check. Very good service all round - very pleased.
    Mr Abbott, Audi A3
    No pressure purchase - Buying from West Country cars was an easy, hassle free experience with a family run feel and top service . They got the car ready at short notice without hassle, the first pleasurable car purchase of my life.
    Dermot, Skoda
    5 out of 5 stars - I spoke to 3 different members of staff, 2 of which at length, about the car I was interested in and the possibility of a part exchange. Ultimately I did not buy the car, however, both my wife and I were very impressed by the way were treated. There were no pressure tactics and it was a very positive experience, even though I ultimately came away empty-handed. Thoroughly recommended.
    James J, Suzuki
    This is the third car I have purchased from West Country Cars very nice to buy from no hard sell very happy to leave you to view at your leisure and test drive but are very helpful when you need assistance would recommend them
    Andrew M, Volkswagen
    Thoroughly recommended - Really super service. Hassle and pressure free. Bought 2 superb cars on one day.
    Rex F, BMW
    Excellent service - Had been looking for a BMW 1 series convertible for a while & West Country Cars had "the right one". Low mileage, perfect condition. Buying was a hassle free pleasure.
    Peter K, Audi
    This dealer puts the main dealerships to shame - From the moment I arrived at the site I was very impressed with the zero pressure sales and helpfulness of the staff. I nearly always buy privately because I have been put off several times before by main dealers but I can honestly say I had a faultless experience from beginning to end.
    Lauren W, Suzuki
    Excellent! Having telephoned to ensure that the vehicle we were interested in was still available for sale, West Country Cars ensured that it was parked at the front, ready for us to look at & take for a drive. At no point did any salesperson "hover" around us (unlike many other dealers) as we were discussing the vehicle. They were available for questions, but completely respectful at all times. We decided to buy the car, & again they were lovely to deal with, & the car was ready for collection quickly. We'd definitely go there again!
    Robert W, Fiesta ST
    Wow, what can I say?? I purchased a car at West Country Cars. I emailed them to enquire about the availability of the car and basically went from enquiring about the car to picking up the new one in just over 24hrs!! Amazing in itself but once I got there the ease at completing the finance, car tax etc on line and the professionalism shown by not only the individual herself but the whole team in getting the car prepared was second to none. Highly recommend these guys to anyone and will more than likely go back to them again. Thank you and the car is spot on.
    Sarah S, Kia Sorento
    No hard sell and very professional service. Really pleased and would definitely recommend. The car is great too.
    Julia P, Mini
    Perfect buying experience - Great dealership was no pushy sales techniques given time to view and drive cars at my own pace.
    Stephen B, Toyota
    Exceptional - If anyone is looking for a second hand car look no further than there as all of there cars are of excellent quality.
    Mr Piorkowski, Skoda
    Really very good place to buy new dream car, nice staff always helpful and nice cars.
    Mrs Jeffery, Range Rover Evoque
    Excellent service - very helpful & friendly, very pleased with our new car Range Rover Evoque!! Thank you West Country Cars Very Highly Recommend, Mr & Mrs Jeffery
    Garry H, Vauxhall
    Great Service - West Country Cars were very friendly and helpful making the car buying experience easy.
    Justin M, BMW
    Very professional and trustworthy dealer - Very good experience. West Country Cars are very professional and appear trustworthy.
    David N, Ford
    Excellent Service - Professional, friendly and excellent service with a wide choice of vehicles to choose from, all very well presented. Trouble free experience - we shall recommend them.
    Karen B, BMW
    Professional, Friendly and Supportive - Great dealership Really helpful and accommodating in regard to test drive and collection. Very clear on car history
    Bev C, Porsche
    Great experience - Easy, co-operative and professional
    G Chattoe, Audi A5
    Extremely positive experience. Openly honest and friendly conversations concerning our choices of vehicle and part exchange. All individual staff we have spoken to appear very knowledgeable, confident and friendly. We would gladly recommend West Country Cars to anyone.
    Mr Watson, Audi A1
    Great team - no pressure to buy just gave me the keys and let me go for a test drive. Really helpful doing anything to the car that needed doing before I purchased it and always reminding me that any questions they are happy to answer! 5* service
    Mrs Canning, Peugeot
    I was looking for a small economical ride but more importantly i was looking to part-ex my car to help pay for it. The staff at West County arranged it easily and with no fuss.
    Kerry D, Fiesta
    Collecting my car - They are extremely helpful my car was given a mot cleaned inside and out plus a warranty before collecting it.
    M Slade, Hyundai
    Highly recommended - West Country Cars couldn't have been more helpful and flexible in assisting me with the purchase of my car. The finance was simple and suited my needs perfectly. The car was in excellent condition and lovely to drive having been thoroughly checked. I highly recommend West Country Cars, for cars at a good price, great quality and impeccable service. Thank you!
    Karen C, BMW
    Trustworthy,Friendly helpful No pressure - A no pressure but very helpful pleasurable experience , We were allowed to take as much time browsing our car of choice, with no salesman hovering over our shoulder listing of the reasons why the car was just for us, when we were ready, they gave us the keys and let us take it for a test drive. The ensuing office haggle, was polite fair and friendly, the car had all its safety checks prior to driving it away. As a female shopper in a car market it is always daunting and there is always the worry you will get a pressured sale. this was not the case here, It was excellent customer service, they answered all my questions and concerns no matter how tedious, took care of all the paper work needs as I had to exchange private number plates from my old car and wasn't sure how this was done. they took time to show us how all the buttons and switches worked and ensured the car was ready for collection as and when we wanted it.. Simply put I cannot recommend this company highly enough
    Mr B, Toyota
    Good experience - excellent and very friendly.
    Mr Goodfellow, Volvo
    Very impressed, would buy here again - West country cars made it easy for me to trade in my old Audi and drive away with a new Volvo. Pricing was brilliant and very professionally handled throughout the purchase A huge thanks to John and his team for the service.
    Mr Cox, Astra
    Happy, helpful and stress free! Lovely people, and fantastic customer service. We recently bought our car from here and were very impressed as we weren't accosted as soon as we arrived on the forecourt, the team were happy, helpful and not at all pushy and communication was outstanding. The whole experience was stress free and we would thoroughly recommend West Country Cars to anyone.
    Mr Martin, Peugeot
    First class service from start to finish, from looking for the right vehicle to purchase and picking the vehicle up. My wife bought a car there and I was so impressed with the service there that I did the same. Superb attention to customer service. Excellent, and will use again and recommend to friends.
    Mr Coombes, Mazda
    Many Thanks - the car is, and your service has been excellent. As a teacher you both get A's!
    Mrs S Snelling
    What an experience it was having my Mazda MX5 serviced and MOT'd by West Country Cars! Every step was just perfect from booking to end - Great staff, excellent care, a loan car brought to the door, good price and the car cleaned and driving like a dream. Thank you all at West Country Cars
    Mr S, Volvo V40
    Excellent experience - I purchased a Volvo V40 and part exchanged a C30. The whole experience was excellent. Aaron dealt with everything and answered any questions I had. The deal agreed was very fair. I would go far as to say it has been the best experience in buying a car. It was well worth the 320 mile round trip and from my experience I would highly recommend West Country Cars.
    Mr Bennett, Volvo V40
    Great experience all round. Took me quite a while to decide what I wanted but they were patient, non-pushy and helpful throughout. Pleasant staff and good service.
    Mr Powell, Volvo V50
    No sales pressure, well prepared cars, excellent staff and the perfect car for me. An issue that I noticed with the car when I collected it was dealt with quickly, with the minimum inconvenience for me.
    Mr W, Nissan Juke
    I would recommend using West Country cars to anyone they made me so welcome from then I turned up to look for a new car.
    Mr Jarvis, BMW 325D
    Knowledgeable friendly service from everyone there.
    Mr Vincent, Mini Countryman
    Have bought 2 cars from them now. Very impressed with service and would happily buy again
    Mrs Gunning, Smart ForTwo
    Very helpful, friendly ant trustworthy. Would highly recommend them
    Mrs Wilberforce, Skoda Octavia
    Such a great place to buy a second hand car. Visited twice and was guided by two charming and helpful receptionists and the owner of the business. Nothing but useful information on the purchase and no pressure on a purchase. Very pleased with the smoothness of the transation
    Miss Wakely, Kia
    Lovely, welcoming, friendly staff. Would recommenced to anyone. Absolutely love my car! Thank you :)
    Nicky P
    I WILL ALWAYS RETURN TO WEST COUNTRY CAR! Lovely friendly staff who were extremely helpful. I was apprehensive going to a garage as a woman and not really understanding much about cars. But there were women employee's too which made all the difference for me. I wasn't hassled at all to buy anything. I have told all friends and family how good they have been and I will always return to them.
    Mr Holman
    Jolly good - Swift friendly service.
    J Knight
    Top notch service - Excellent service. We have purchased numerous cars over the years and we would highly recommend you in the future. Very polite and friendly staff, were more than happy to assist with a few extras we required. As we run a business ourselves we understand the importance of giving credit where it is due and it is definitely due!
    Mr Wilyman
    Excellent Service - This is the third car we have purchased from John and we highly recommend West Country Cars!
    Mr A Mitchell
    A warm welcome awaits at West Country cars. No pressurised selling here. A great selection of vehicles and an invitation to inspect compare and to test drive. Advice readily available to help you make your choice from well trained and very pleasant staff. John - their lead is to be complimented on making purchase of a vehicle hassle free. We strongly recommend you looking to West Country Cars when you wish to change your vehicle.
    Mr M Blagden
    Excellent experience. I travelled 220 miles to collect the car. They made extraordinary efforts to prepare and ready the car. Nothing was too much trouble. A smiley face and a cuppa on arrival. No pressure, as much info as i wanted it when i needed it. Very pleased with the new car and a good price in part exchange for my old one. Highly recommend.
    Mr A Whitehead
    I would like to express my sincere thanks for the way that my recent problem with my car was solved.In over fifty years of motoring,I have not experienced service,and courtesy such as this.This is a model as to how a company should be run
    Mr Waldie
    Many thanks for my Renault Captur which I have just collected. The preparation is to the usual high standard by your team.
    Mr C Nolan, from Bedfordshire, Audi A5
    To all the dedicated team at West Country Cars. A special thanks to Emma who could not do enough to help. Thanks so much for the service we received from you in purchasing my Audi A5 Convertible. All your cars are as described, well presented, serviced, cleaned and all parked with precision. It was nice to see a family run business with clean and welcoming premises.

    There truly is no pressure selling, we were given the keys and left at our own leisure to look at the vehicle without being looked over and we took as long as we needed. We felt very welcome, I even took the car out a further two times to be sure this car was the one I always dreamed of owning. This was a very nice touch. It gave me full confidence in all of you. The car is amazing - the drive back to bedfordshire was great with the sun and scenery to take in.

    I cannot say how happy I am with the car. I will, in the future look at your site in case I see something that catches my eye and recommend to all.

    Thanks again.
    Mr C, Kia Cee'd
    My experience of West Country Cars has been fabulous from beginning to end. I drove the 200 miles between us and arrived where the most affable Aaron welcomed me. I was delighted with the Kia and had no hesitation in completing the purchase. During my stay, John completed all the paperwork whilst his team made it look even better than when I arrived. It sparkled like new. Over my 68 years I have bought many cars and I'm glad to say that this has been the most pleasurable exchange of all and also, incidentally, with great after-sales attention - John and his substantial team are very professional and have some fantastic cars on their forecourt I would drive many, many miles to use West Country Cars again.
    Mrs D, Newbury
    I was apprehensive about straying away from the main dealers to buy a Mercedes, but found one with the high spec I was looking for at this family run business. I wasn't local (90 miles away), so hoped I wouldn't have a wasted journey.

    When they say no pressure selling, it's true. I was left to have a look round the car, but John was on hand if I needed to ask any questions. The customer service was second to none and I'll definitely check them out again when I need my next car. I would recommend them to anyone.
    Mr G, Somerset
    I would like to thank you and your team for supplying me with a VW Sirocco which is absolutely immaculate. The car was very well presented inside and out; I have never picked a car that was cleaned as well as I would have done it myself.

    The service that I received from you and your team was second to none. I was allowed to look over the car on my own with no pressure selling. I have had my car for two weeks now and I am very happy with the car.

    I would recommend WEST COUNTRY CARS to any one, the cars that they are selling are top- notch cars.
    Mr and Mrs H from Somerton
    Fantastic! My wife and I bought both our cars from West Country Cars. We received exceptional customer service, with nothing to worry about, everything was completed for us-from tax to our registration fee.

    It simply has to be the best car buying experience ever, with a relaxed, friendly environment and most of all they weren't pushy! My wife loves her VW Tiguan and my Mercedes GL 320 is an incredible 4x4 7 seater.

    I would have no hesitation in recommending anyone to buy from West Country Cars.